We may collect information from or about you in the following ways:

• From your interactions with us: When you use the Services, make a purchase, sign up for newsletters or catalogues, participate in promotions, product reviews or surveys, send a gift, or contact us. If you make a purchase, we may also collect your billing address.
• Information you provide about a third party: If you send a communication or gift to someone else through the Services, we may collect that person’s name, email, telephone number, and/or shipping address.
• Automatically collected data: We and our service providers may use cookies, web beacons, pixel tags, log files, and similar technologies to collect information such as your browser type, operating system, device model, IP address, pages viewed, links clicked, time spent on the Site, and interactions with our emails and advertisements. This helps us improve the Site and personalize your experience.
• From third-party sources: We may obtain information from other sources to update or supplement the data you provide, or when you connect with us through social networks or other third-party platforms (based on your privacy settings on those platforms).
• Combination of information: We may combine information collected from you with data from other online or offline sources and across the devices you use.
• Third-party analytics and advertising: We may use third-party tools to understand how people use the Site, improve our Services, and deliver more relevant advertising. These third parties may use their own cookies and tracking technologies. We do not control how they use this data.

Certain parts of the Site require cookies. By using the Services, you consent to our use of cookies. The main categories are:

• Strictly Necessary Cookies: Essential for the Site to function (e.g., maintaining your logged-in status and shopping cart).
• Performance Cookies: Help us understand how visitors use the Site so we can improve it. This data is usually aggregated and does not identify you personally.
• Functionality Cookies: Remember your preferences (such as shipping country or currency) to provide a more personalized experience.
• Targeting Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. These may be placed by us or our advertising partners.

Our systems may not respond to “Do Not Track” signals. You can manage cookie preferences through the following resources:

• Network Advertising Initiative opt-out: networkadvertising.org/opt_out
• Digital Advertising Alliance: aboutads.info/choices
• Criteo Privacy Policy: criteo.com/privacy
• Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• General cookie information: allaboutcookies.org

We may also use Flash cookies (Local Shared Objects). These are managed differently from browser cookies. You can adjust Flash settings here: Macromedia Flash settings. Disabling them may limit certain features.

We may use the information we collect for the following purposes:

• To process, confirm, ship, and track your orders (including payment processing, returns, and refunds).
• To personalize and improve your shopping experience on the Site.
• To send you catalogues, newsletters, promotional materials, and other communications from the Company or our partners.
• To provide customized content, targeted offers, and advertising on our Site or third-party platforms.
• To improve our website, products, services, and customer support.
• To analyze data in aggregated, non-identifiable form for business insights.
• To protect the security and integrity of our Site and business (including fraud prevention).
• To respond to your inquiries and provide customer support.
• For any other purpose described to you at the time of collection.

We may share your personal information in the following circumstances:

• Affiliates: With companies affiliated with Yousun International Trade Co., Limited.
• Co-marketing partners: When you participate in joint promotions or services provided with third parties, we may share necessary information with those partners.
• Other third parties: With select partners who may offer products or services that could interest you.
• Legal and safety reasons: When required by law, to respond to legal process, protect rights and safety, prevent fraud, or enforce our Terms of Use.
• Business transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as a business asset.
• Service providers: With third-party providers who perform services on our behalf (e.g., payment processing, shipping, analytics).
• Aggregated / anonymous data: We may share non-identifiable aggregate information for marketing, analytics, or other lawful purposes.
• Text marketing (if applicable): By providing your phone number at checkout or subscribing, you agree to receive order-related and marketing text messages. Message frequency will not exceed the stated limit. You can unsubscribe by replying STOP or contacting us. We share necessary data with our messaging provider only to deliver messages.

If you have made a purchase, you may contact our Customer Service team at service@lujuwa.com to access or update your information. Subject to applicable laws, you may also request that we delete or restrict access to your personal data. We may need to retain certain information for legal or legitimate business purposes, and we will explain this if applicable.

If you make a purchase, you will automatically receive promotional emails and catalogues. You can opt out at any time:

• Email: Click the “unsubscribe” link in any promotional email, or manage preferences in your online account.
• Direct mail / catalogues: Contact Customer Service to be removed from our mailing list.
• Other requests: Email us at service@lujuwa.com.

If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please email legal@lujuwa.com with the subject line “Attn: California Privacy” and specify that you want a copy of the Company’s California Privacy Rights notice. We will respond within 30 days. You may submit such a request once per year. For non-affiliated third parties, please contact them directly regarding their practices.

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 18, you are not authorized to use the Services. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. Parents are encouraged to use available parental control tools to help protect their children online.

We implement physical, administrative, and technical safeguards to protect the information we collect. While we take reasonable measures to protect your data, no method of transmission over the Internet is completely secure. When you enter sensitive information (such as credit card details), we encrypt the transmission using Secure Socket Layer (SSL) technology.

Our Site may contain links to third-party websites that are not affiliated with us. These sites have their own privacy policies and practices. We are not responsible for the content or privacy practices of any third-party websites.

Your personal information may be stored and processed on servers located in the United States, Canada, and/or Hong Kong, and is subject to the laws of those jurisdictions. Data may be transferred across borders. We retain personal information only as long as necessary to fulfill the purposes for which it was collected, for legitimate business purposes, or as required by law. When no longer needed, data will be securely destroyed, erased, or anonymized.

Our digital operations are conducted, in whole or in part, in the United States, Canada, and Hong Kong. By using the Services, you consent to the transfer, processing, and storage of your personal data in these locations and agree that we may use your information in accordance with this Privacy Notice.

Any changes to this Privacy Notice will be posted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us:

• General & Customer Service: service@lujuwa.com
• Unsubscribe requests: service@lujuwa.com
• Privacy-related inquiries: service@lujuwa.com

You also have the right to lodge a complaint with a supervisory authority in your country of residence or with the U.S. Federal Trade Commission. More information is available at: ftc.gov – Submit a complaint.